Designing a digital tool concept for business-to-business dialogue using a customer-centric approach Case food services
- Publication type: Journal article
- Journal: European Review of Service Economics and Management Revue européenne d’économie et management des services
2020 – 1, n° 9. varia - Authors: Sarkkinen (Eliisa), Pöyry-Lassila (Päivi)
- Pages: 17 to 52
- Journal: European Review of Service Economics and Management