Skip to content

Privacy policy

This privacy policy informs you of and defines the way in which Classiques Garnier uses and protects the personal data that you provide when you use our site, which is accessible from the following URL: (hereafter referred to in this document as “the site”).

In general, it is possible for you to visit the Classiques Garnier site without communicating personal information about yourself.

However, in order to take advantage of the services available on our site, you will be prompted to create an account with us. When creating this account, you will be asked for personal information such as: your first and last names, your email address, your mailing address, your postal code, and the city and country in which you reside. We collect these data solely in order to ensure the proper operation of our services. These data are collected in a strictly professional context and are in no case shared with or sold to third persons or entities.

Here is a reminder of the definition given by the CNIL of personal data: “According to the law, personal data means any information relating to an identified or identifiable individual; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number (e.g. social security number) or one or more factors specific to his physical, physiological, mental, economic, cultural or social identity (e.g. name and first name, date of birth, biometrics data, fingerprints, DNA. . .)” You can consult the definition by clicking on this link:

In compliance with the General Data Protection Regulation passed by the European Parliament on April 14, 2016, and with the French law of January 6, 1978, on data processing, files, and freedoms, Classiques Garnier informs you of the following points:

1. Identity of the entity responsible for processing
The entity responsible for processing is Classiques Garnier, whose registered office is located at 6 rue de la Sorbonne, 75005 PARIS – France.

Tel: +33(0)9 61 34 43 02; Fax: +33(0)1 46 33 28 90

2. Purposes of processing your personal data
Classiques Garnier may process your personal information in the circumstances listed below:

(a) for the purposes of providing you with the services that you have requested (including order delivery, download and delivery to your email address of digital resources, delivery of our newsletter); and/or

(b) for the purposes of gathering information that enables us to improve our site, products, and services (including through the use of cookies)

3. Recipients of your personal data
Classiques Garnier is the sole recipient of your personal information. These data, whether in individual or aggregated form, are never transmitted to a third party, notwithstanding service providers with which Classiques Garnier works in close collaboration (see point 6 for more information about such service providers). Neither Classiques Garnier nor any of its service providers will commercially exploit the personal data of the visitors and users of its site.

4. Retention period of your personal data
Your personal information is kept by Classiques Garnier for the period required to ensure the proper functioning of the services described in this document, in compliance with the current legislation. We keep and use your personal data only for the purposes of ensuring our legal obligations, resolving potential disputes, and carrying out any other activity defined in this policy.

5. Data processing rights and freedoms
You have a right to access your personal information stored on our site at any time via the dedicated “My Account” space if you are logged in. You may change this information at any time or request a file containing the personal data on you that we hold. You also have the right to request deletion of your personal data at any time by writing to us at the address indicated in point 1. Please note, however, that this will not include data stored for administrative or legal purposes or for security reasons.

Classiques Garnier is committed to responding to your request for personal data portability or deletion in a reasonable time, which cannot exceed 1 month from receipt of your request.

6. Service providers
Classiques Garnier shares some of your personal data with Sodis, the organization responsible for preparing and delivering orders to homes. For the sole purpose of enabling and ensuring delivery services, Classiques Garnier shares the following with Sodis: last name, first name, mailing address, postal code, and city.

Classiques Garnier also shares your email address with SendinBlue, which provides software solutions for newsletter delivery.

These data are not reused for commercial purposes by Sodis or SendinBlue or resold to third-party persons or entities.

In relation to payment of purchases made online, the Classiques Garnier site does not in any case collect your banking data; at the time of proceeding to payment, you will be redirected to Société Générale’s site. This redirection is performed via SIPS (Secure Internet Payment Service), which is the remote payment service of Atos Wordline and ensures the security of your payments through data encryption.

You can consult Sodis’s terms of service (in French only) by clicking on the following link:

You can consult SendinBlue’s privacy policy by clicking on the following link:

You can consult Atos Worldline’s terms of use (in English only) by clicking on the following link:

7. Use of cookies
We use cookies for the purposes of facilitating browsing of the site and the functioning of our services. Some of these cookies are required for the site to function. These are session ID cookies, authentication cookies, and cookies for customizing your interface. Other cookies are issued by third parties.

Cookies issued by third parties are “persistent,” which means that they remain on your computer until they are deleted or until their expiration date. Because these cookies are issued by third parties, their receipt and use are subject to their own privacy policies. These cookies include visitor-measurement cookies (Google Analytics), advertising cookies (which Classiques Garnier does not use), as well as cookies from social networks (including Facebook, Twitter, and Instagram).

You can consult Google Analytics’s policy on cookies by clicking on the following link:  

You can consult Facebook’s policy on cookies by clicking on the following link: 

In the case of Twitter, you will find options to control or restrict of the use of cookies as well as Twitter’s policy on the use of cookies at the following address:

You can consult Instagram’s policy on cookies by clicking on the following link:

You also have the option of configuring your browser so that you can choose between being alerted as soon as a cookie is received by your device, disabling cookies, and rejecting cookies either entirely or on a case-by-case basis.

PLEASE NOTE: We would like to draw your attention to the fact that configuring your browser’s settings for cookies may alter the conditions under which you browse our site. If your browser is configured to refuse all cookies, you will not be able to add products to your cart or make purchases.

8. Procedures in place in the event of a data breach
Although we make every effort to protect your personal data, no computer system, no matter how powerful and secure it may be, is infallible or completely sealed off from attacks aimed at retrieving data or from losses related to an internal incident. In the event that we detect a data breach or loss, we will inform the CNIL as soon as possible, as provided for by law; we will also inform the persons concerned if the risk level is high--that is, if this breach constitutes an infringement of the rights and freedoms of the persons concerned.