![European Review of Service Economics and Management. 2020 – 1 Revue européenne d’économie et management des services, n° 9. varia - Contents](https://classiques-garnier.com/images/Vignette/RsmMS09b.png)
Contents
- Publication type: Journal article
- Journal: European Review of Service Economics and Management Revue européenne d’économie et management des services
2020 – 1, n° 9. varia - Pages: 11 to 12
- Journal: European Review of Service Economics and Management
- CLIL theme: 3306 -- SCIENCES ÉCONOMIQUES -- Économie de la mondialisation et du développement
- EAN: 9782406106043
- ISBN: 978-2-406-10604-3
- ISSN: 2555-0284
- DOI: 10.15122/isbn.978-2-406-10604-3.p.0011
- Publisher: Classiques Garnier
- Online publication: 05-06-2020
- Periodicity: Biannual
- Language: English
Contents
ARTICLES
Eliisa Sarkkinen, Päivi Pöyry-Lassila
Designing a digital tool concept for business-to-business
dialogue using a customer-centric approach.
Case food services 17
Gard Ringen Høibjerg
Rethinking service systems and service ecosystems 53
Estibaliz Hernandez Eleno
Key dimensions for assessing knowledge
intensive business services’ competitiveness 77
Magali Dubosson, Emmanuel Fragnière,
Denis Rochat, Marshall Sitten, Eric Berdeaux
Confusion between Artificial Intelligence
and digitisation at work. Ignorance or blind trust? 97
Laurent Lavigne
Management control in large intercommunalities.
A typology 119
DEBATES AND VIEWPOINTS
Ellen Harpel
Gig and independent work
in US metropolitan economies and service industries 153
Francesco Mureddu, David Osimo
Co-creation of public services. Why and how? 177
Abstracts 201