Aller au contenu

Classiques Garnier

Contents

11

CONTENTS

ARTICLES

Magali Dubosson, Emmanuel Fragnière,
Marilyne Pasquier and Cyrille Reynard

Exploring occupational stress in the Swiss wealth
management sector. How could human risk lead
to value destruction    17

Silvia Cruz, Sônia Paulino and Delhi Paiva

Service Innovation Dynamics in Solid Waste Sector.
CDM Landfill Projects    47

Per Echeverri

In Situ Methodology.
Outlining a New Direction for Service Research    77

Marie Delaplace

Assessing ex ante the wider effects of high-speed
rail service in cities? The lessons drawn from
a service innovation-based analysis   105

Camal Gallouj

Informal retailing and itinerant merchants in Morocco.
Between repression and institutionalization   133

12

DEBATES AND VIEWPOINTS

Stéphane Sirjean, Daniel Boudouin,
Christian Morel and Gilles Paché

Reassessing the wholesaler role in urban freight distribution   163

BOOK REVIEW

Service Innovation: Novel Ways of Creating Value in Actor Systems,
edited by Marja Toivonen (Heidi Korhonen)  179

Abstracts   185